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Updated: Jun 16

Bell Island Support Network Transportation Program



Position: Transportation & Maintenance Coordinator (Full Time) Until March 31, 2028

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Reporting to: Project Manager


Salary $35,000 per year with yearly increases


The Position


The Transportation & Maintenance Coordinator will be responsible for transporting clients to and from medical and other appointments, and for maintaining the vehicle and buildings in good working order.


The position will be based at The Hug, located at 173 Main Street. Hours of operation are 9:00 am to 5:00 pm, Monday to Friday, although some overtime might be required depending on the scheduling of client appointments.


The Transportation Program provides transportation services to BISN's clients who have to travel to medical and other appointments (court appearances, legal meetings and meetings related to Children Seniors and Social Development) . The employee works closely with the organization's Peer Support program to provide the best quality of care to persons living with an addiction or in recovery.



Core Skill Set


- Excellent customer service


- Strong communication and interpersonal skills.


- Strong problem-solving skills


Detail-oriented


- Excellent scheduling and time management skills


- Safety awareness


- Ability to hold Confidentiality as expected by law.


- Knowledge and experience in minor building maintenance



Essential Responsibilities


- Demonstrate the highest level of customer service when interacting with passengers, being respectful of their needs, listening for requests related to future rides, and communicating those to Project Manager.


- Inspect the vehicle daily to ensure it is in optimal condition while reporting any damage or maintenance required in a timely manner.


- Operate BISN's vehicle in a safe manner at all times obeying all traffic regulations including cell phone use when using the vehicle.


- Operate BISN's vehicle in a cost effective manner, including choosing the route that is most efficient when transporting passengers.


- Ensure passenger safety when entering and exiting the van, including assisting passengers with loading and unloading luggage, wheelchairs, etc.


- Communicate effectively with passengers, providing information on routes, schedules, and stops.


- Report delays, mechanical problems, and accidents to the Project Manager.


- Ensure the van interior and exterior is kept in a clean manner.


Janitorial work at The Hug: cleaning washrooms, sweeping floors, reloading empty dispensers, rearranging furniture, snow shovelling, etc.


- Minor maintenance: replacing light bulbs, replacing plumbing gaskets, fixing door locks, reporting leaks, etc.


- Helping to oversee major renovations.


Approval Responsibilities


Ride requests that are outside of the ordinary scope of the transportation program must be approved by the Project Manager.



Requirements


Class 5 drivers license

Class 4 Drivers license will be required (can be completed during orientation)

Clear driver's abstract

Criminal record and vulnerable sector check.

High school diploma or equivalent

Experience with minor building maintenance

Ability to lift up to 25 kg and to undertake reasonable physical work (e.g. shoveling)

Ability to work occasional evenings and weekends, as required.

Strong communication and organizational skills.


Assets


Experience working in an organization with similar goals and objectives

Prior experience in the transportation field

First Aid/CPR

Mental Health First Aid

Trauma Informed Training


Benefits


Transportation Cell phone provided or subsidized

Annual Leave

Wellness Leave

Group health and pension( In progress)



How to Apply


To apply, please send your resume, cover letter and 2 professional references to bisn.manager@gmail.com


By 5pm om June 20th 2025


 
 
 

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